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Personal data collected
In particular, we collect and process your surname, first name, address, email address, telephone number, status (professional, private individual, student), service and/or civility, company, function, connection data (dates and times of connections, IP address) and browsing data, order history, products viewed, complaints.
We collect the information you voluntarily provide us with, in particular when :
- You create or modify your customer account or user account in your dedicated space on one of our sites;
- You make a registration on our sites;
- You browse our sites, consult products and use our services;
- You contact our sales department;
- You download a white paper or any documentation related to one of our products;
- You request a product demonstration or a quote;
- Attend an event, conference or webinar.
When you fill in fields, the mandatory nature of the information requested is indicated by an asterisk, as this information is necessary in order to fulfil our obligations to you, i.e. to provide you with a service or to enable you to purchase a product. If we do not receive this mandatory information, we will not be able to provide you with what you expect.
Certain information, in particular technical information (IP address of your computer) or concerning the consultation of the site as well as its functionalities, is collected automatically as a result of your actions on our site by means of cookies.